Excel Specialty Pharmacy

Deola’s story is a familiar one for many independent pharmacies in California. The quarterly Schedule II drug audit, a critical regulatory requirement, was consuming a substantial chunk of her time. “The Schedule II drug audit had been taking me 8 to 10 hours every three months,” Deola recalls. The arduous process was further compounded by the need for accuracy, requiring a different pharmacist to spend additional hours double-checking her work.

Enter C2 Keep, a comprehensive solution designed to simplify controlled substance management, compliance, and operational efficiency for independent community pharmacy owners. Deola’s experience with C2 Keep was transformative. With regards to creating her 90-day audit, she confirms, “We were able to go from 8 to 10 hours of work to about 2 hours because C2 Keep had helped us in real-time, be able to manage our inventory per prescription.” Some pharmacies are able to save up to 25 hours a month filling controlled substances prescriptions with C2 Keep.

C2 Keep’s real-time inventory management became the cornerstone of Deola’s newfound efficiency. From tracking expired meds, prescriptions dispensed using multiple brands, and drugs purchased, while accounting for drug substitutes and shortages, the system made tracking inventory levels a breeze. “Each time after dispensing, we know exactly how much we have on hand,” Deola explains. Any discrepancies are swiftly addressed, ensuring accuracy and accountability. As the 90-day audit deadline approached, Deola’s stress levels were significantly reduced.

Deola’s experience with C2 Keep during the audit process was nothing short of magical. “When it came time for the audit, I just had to upload the data, physically double check with what we have on hand and they were just correlating so fast; and it was so efficient, that it went from 8 to 10 hours to 2 hours in one day,” Deola enthusiastically shares. C2 Keep’s streamlined functionalities not only saved her time but also delivered a higher degree of accuracy without the need for additional pharmacy reviews, saving her about $3200 on labor costs, 2.6X what C2 Keep costs her.

C2 Keep’s impact extends beyond 90-day audits, addressing broader operational needs for pharmacies. Deola emphasizes, “C2 Keep is designed basically for organizations, pharmacies, independents, even larger chains that have been struggling or might need a more efficient way of keeping track of their inventory.” The application’s ability to generate reports, monitor usage levels, and reduce the risk of drug diversion makes it an invaluable asset in the day-to-day operations of her pharmacy.

For Deola and her co-workers, C2 Keep became a catalyst for accountability and diversion prevention. “It is providing a streamlined and easy solution to help reduce errors and also improve compliance,” Deola remarks. The software’s design and functionality minimize the likelihood of discrepancies and diversions, enhancing the overall integrity of Excel Specialty Pharmacy’s operations.