Warriors Pharmacy in Detroit, Michigan knows firsthand how critical controlled substance compliance is for success. Before implementing C2 Keep, their pharmacy’s workflow felt disjointed, and it seemed like a key piece of the puzzle was missing. Eventually the management team found themselves at a crossroads. On one hand, they wanted to adopt new tools to improve operations; on the other, they wanted to be cautious not to overwhelm the already busy staff.
That all changed when they received an email from Liberty Software, their pharmacy management system, introducing C2 Keep. After conducting their own research and participating in a personal demo with C2 Keep CEO Roland Achenjang, they were confident they had found the right solution to meet their controlled substance compliance needs. Today, Warriors Pharmacy benefits from streamlined record keeping, smooth integration with existing systems, exceptional customer support, and most importantly, peace of mind.
Warriors Pharmacy Profile
Pharmacist
Location
PMS
”C2 Keep combines everything together and makes it a seamless process. It’s like a one-stop-shop for your controlled substances.
John Smith, PharmD (Alias)Warriors Pharmacy
Challenge
Workflow
Practicality
Auditing
Reflection
Disconnected Operations
Warriors Pharmacy Seeks a Solution
Before adopting C2 Keep, Warriors Pharmacy managed its E222 forms, inventory records, and dispensing logs separately. This fragmented approach made controlled substance compliance both time-consuming and vulnerable to human error. For the staff, the pressure was constant as one small oversight could result in hefty fines, license suspension, or worse, patient harm. They knew their compliance processes needed an overhaul but struggled to find the right solution.
At the same time, Warriors Pharmacy was wary of the disruption that often comes with changing long-standing workflows. “When you add anything new into your operation or workflow, it feels like adding an additional tedious task,” pharmacist John Smith, PharmD (Alias) explains. They were concerned not just about the complexity of onboarding a new system, but also about placing more strain on the busy staff. What the team needed was a tool that could streamline controlled substance compliance and boost efficiency without piling on extra work. But did such a solution even exist?
A Simple Yet Effective Solution
Warriors Pharmacy's Introduction to C2 Keep
Warriors Pharmacy first discovered C2 Keep through an email from their pharmacy management system, Liberty Software. Right away, they saw how the platform could address their biggest pain points with controlled substance compliance, so they scheduled a demo. From there, everything started to click. The onboarding process was seamless, and before long, the team was already noticing meaningful improvements in his workflow.
What impressed them the most was C2 Keep’s robust record-keeping capabilities. With its perpetual inventory management, tracking controlled substances in real time became effortless without having to manually update logbooks. This level of transparency gave Warriors Pharmacy newfound peace of mind, knowing that their inventory and data were not only accurate but also secure. “It’s like having a safe for your controlled substance records,” John shared. “It makes it more comfortable to dispense them at the pharmacy.”
And for Warriors Pharmacy, this was just the beginning.
A Controlled Substance Compliance Gamechanger
C2 Keep Integrates With Existing Workflows
One of the most powerful features of C2 Keep is its ability to integrate directly with pharmacy management systems and wholesalers. This connectivity is what truly unlocks the platform’s full potential for automation. For the Warriors Pharmacy team, it means a more streamlined, less burdensome approach to controlled substance compliance.
Take auditing, for example. With C2 Keep, generating DEA-compliant reports takes just seconds. “All we have to do is verify the number because it’s automatically integrated with our software,” John explains. The platform also pulls purchasing data directly from their wholesalers, updating inventory in real time. This level of automation dramatically improves both accuracy and preparedness across their workflows.
For Warriors Pharmacy, C2 Keep was able to take three previously disconnected areas of the pharmacy and combine them into one: E222 filing, inventory management, and perpetual log maintenance. Now, the staff can seamlessly handle it all in one place using C2 Keep’s interface. The result? Greater operational efficiency, no more data silos, and a reduced risk of human error. “It’s like a one-stop shop for your controlled substances,” John says.
More Than Just a Business Relationship
C2 Keep Genuinely Cares
What’s a great product without great support? At C2 Keep, we understand that offering powerful software is only part of the equation. That’s why we place such a strong emphasis on building personal relationships with our users, something Warriors Pharmacy has experienced firsthand through direct communication with our CEO. “Roland is very passionate about the product, which is refreshing,” John shares. “He actually loves the product and believes in it as well.” C2 Keep has worked closely with the staff to ensure a smooth onboarding experience, and that level of support didn’t stop once the system was up and running.
Even after implementation, Roland continues to collaborate with them, fine-tuning the platform to better serve their controlled substance compliance needs. Just like the pharmacies we support, C2 Keep is constantly growing and evolving, always looking for ways to adapt and improve. Whether it’s integrating with a new wholesaler or optimizing a workflow, the team is always one step ahead. “Anytime we had to integrate with a new wholesaler, Roland had that information ready for me before I even asked,” John recalls. Even when everything is running smoothly, C2 Keep stays engaged by checking in regularly, offering support, and gathering feedback for future updates.
Confidence is Key
The True Benefit of C2 Keep
While it’s easy to highlight the many external benefits C2 Keep brings to Warriors Pharmacy, the most meaningful impact happens behind the scenes. For Warriors Pharmacy, the greatest value lies in the peace of mind the platform provides when managing controlled substance compliance. That peace of mind begins with simplicity. “The ease of use with C2 Keep is just great. It makes everything so simple,” John explains.
Rather than adding complexity to an already demanding workflow, C2 Keep streamlines and simplifies it. With more control and visibility than ever before, the staff can confidently manage compliance, knowing they are doing the right thing for their patients and community. When all of C2 Keep’s benefits are combined, they result in something rare in healthcare: a calm, stress-free environment. In a field where every detail matters, that kind of clarity is truly invaluable.
Conclusion
Looking at the big picture, C2 Keep has transformed the way Warriors Pharmacy operates and will continue to shape how they run moving forward. The impact has been so significant that John shares, “I don’t see myself running a pharmacy without C2 Keep.” John has become a strong advocate for the platform, even helping other pharmacies navigate their own C2 Keep implementations. “I’ve already recommended it to my colleagues, and I’ve actually helped other pharmacies with their questions on C2 Keep,” John says. With streamlined record-keeping, seamless integration, and outstanding customer support, Warriors Pharmacy has gained the confidence and peace of mind needed to manage controlled substance compliance with ease.
More than just a tool for today, C2 Keep is helping pharmacies prepare for the future. As healthcare demands grow and more pharmacies close in the wake of Pharmacy Benefit Manager (PBM) practices, the pressure increases on those still standing. Pharmacies are being called to serve more patients while also expanding their role in frontline care. In this evolving landscape, adopting smart, time-saving technology like C2 Keep isn’t just helpful, it’s essential. By streamlining controlled substance compliance workflows, pharmacies can reclaim valuable time to focus on what matters most: caring for their communities.
Experience C2 Keep for Yourself
At C2 Keep, our mission is simple: to empower pharmacies like yours with a smarter, more efficient solution to controlled substance management. Designed with pharmacy expertise at its core, C2 Keep delivers the tools you need to stay compliant, secure, and in control. Here’s why over 1,500 pharmacists and staff, including the team at Warriors Pharmacy, trust C2 Keep to transform their workflows:
- Transformative Time Savings
- Real-Time Inventory Insights
- Enhanced Accountability and Security
- Streamlined Compliance Reporting
- Effortless Document Management
- Scalable Solutions for Every Pharmacy
To learn more, click HERE to schedule a free product demo with our founder and CEO, Roland Achenjang, PharmD.